Rules for Imperative Mood
Privacy Policy of “Genesis Trade Group” Ltd.
CONTACTS:
GENESIS TRADE GROUP Ltd.
UIC: 205743376
Bulgaria, Sofia
4 Erovete St.
+359 24084997
support@geneziswear.com
CONTENTS
This privacy policy explains how Genezis processes your personal data by answering the following questions:
1. Does this statement apply and is it valid for you?
2. What personal data does Genezis process and for what purpose does it use it?
3. Who has access to your personal data?
4. How long will Genezis retain your personal data?
5. What measures does Genezis take to protect your personal data?
6. Where does Genezis store and transfer your personal data?
7. What rights can you exercise in relation to your personal data?
8. What should you do if you have other questions or complaints?
9. Will there be any updates to this privacy statement?
1. Does this declaration apply and apply to you?
This declaration applies to you if:
* you are a Genezis customer
* you have a subscription to the Genezis newsletter or participate in promotional activities;
* you visit the Genezis online store ( www.geneziswear.com) or one of its pages;
2. What personal data does Genezis process and for what purpose does it use it?
In the course of its business activities and the offering and provision of products and services, Genezis will need to process personal data. “Personal data” is any information that can be used to directly or indirectly identify a natural person. You provide most of your personal data directly to Genezis. In some cases, your personal data is collected automatically by Genezis or obtained from a third party.
Below, we will explain, by category, as shown in paragraph 1, which personal data is processed by Genezis, for what purpose and on what legal basis. You may fall into more than one category, for example if you are a Genezis customer and also participate in a Genezis promotional activity.
a) You are a Genezis customer
Genezis processes personal data of its customers to enable the sale of products for which Genezis needs to conclude an agreement with you, process the payment and ship the product to you. In addition, Genezis needs to process the data to ensure security, prevent fraud and register payments.
In this context, Genezis processes the following personal data:
* Customer information, including name, address (for invoice/cash receipt and for delivery), e-mail address and telephone number;
* Order information, product type, size, payment method, delivery method and order history;
* Financial information, which includes bank account number, your credit card number, invoice specifications, order amount and payment status:
* Optional information, such as gender, company information and profile data;
In addition, you can use the following Genezis services:
Profile: to optimize and simplify the shopping experience, you can create a profile on the site. To create a profile, Genezis needs the following information:
* Customer information, including name, address, e-mail address and phone number;
* Account information, including e-mail address and password;
Customer service: If you have any questions or complaints about Genezis products or services, you can contact Genezis customer service. Customer service can be reached by phone or via the contact form on the website. Before Genezis can process your question or complaint, Genezis may need to verify your identity based on your personal data. In the course of customer service activities, Genezis may receive the following personal data:
* Customer information, including your name, address, e-mail address, age, gender, date of birth, nationality and phone number;
* Content, including the subject of the message, notes, images and screenshots, the content of the telephone conversation;
* Optional information, e.g. order number;
The legal basis for this processing of personal data is that the processing is necessary for the performance of contractual relations with customers, for the legitimate business interests of Genezis, for the provision and improvement of their services and/or for compliance with Genezis’ legal regulatory requirements.
b) You have subscribed to the Genezis newsletter or participated in a Genezis promotional activity
Genezis would like to inform you about news related to Genezis and send you special offers. If necessary, we will ask for your consent before sending you our newsletters and offers. In order to send you our newsletter, Genezis processes the following information:
* Customer information, including name, address, e-mail address, age, gender, date of birth, nationality, telephone number, social media data;
* Order information, including order history, preference history, items in your cart;
* Preferences, including preferred shipping address, size
If you have indicated your preferences in your profile, we will tailor our communication to what we think will interest you and provide you with personalized offers. Each form of communication will include an unsubscribe link so that you can unsubscribe from the newsletter. You can also adjust your preferences in your profile.
Promotional activity. Genezis may organize a promotional activity in which you may participate. In order to conduct this activity, including selecting a winner and communicating the results, Genezis may require the following information:
* Customer information, including your name, address, email address, age, gender, date of birth, nationality and telephone number;
* Promotional information, including the content you provide for the purpose of participating in the promotional activity;
* Technical information, including promotional code;
The legal basis for this processing of personal data is that the processing is necessary for the performance of contractual relations with customers, for the legitimate business interests of Genezis, for the provision and improvement of their services and/or for compliance with Genezis’ legal regulatory requirements.
c) You visit the online store
If you visit the online store Genezis will automatically – (after obtaining your consent, where required by law) – collect information through cookies and similar technologies. This information may consist of:
* Identifiers, including IP address, cookie identifier or device identification number;
* Information about your connection to the website, web pages and/or ad server, including the date, time, and type of connection;
* Internet browser data, including browser and language settings;
* Operating system details, including operating system types and language settings;
* Device details, including location and (in the case of a mobile device) longitude, latitude, model and carrier;
* Use and interaction with the website, web page or advertisement, including interests and clicks;
* Information about the advertisements presented to you;
* Social media details, such as profile data;
Genezis uses this personal data for the following purposes:
* To perform our obligations under our agreement with you;
* To help us and third parties obtain information about your visits to the website;
* To analyze the use of the website and to improve it;
* To deliver advertisements, content and communications from us and third parties to you that are specific to your interests;
* To remember your language and other preferences;
* To help you get the information you are looking for;
* To provide safe and secure service and transactions;
* To measure how many people use our website and how they use it. This will help us maintain the effectiveness of the website and understand our audience.
* To provide, modify and improve our website;
* To provide your information to third parties in accordance with this privacy statement;
We will analyze your information to build individual profiles. These profiles will be used to predict future interests and display targeted (online) advertising. The aim is to provide you with offers that are relevant and interesting to you. Profiling is based on your (surfing) behavior on the Internet. This includes viewing advertisements, any interaction with them and the overlap between desktop and mobile applications. Since we do not collect your names, we expect our profile to have no further impact, other than to provide the user with a more pleasant experience on the site.
To learn more about the use of these technologies, please consult our “cookie statement”.
The legal basis for this processing of personal data is consent, unless such processing is necessary for the legitimate business interests of Genezis, to provide and improve the website and display relevant offers and/or to comply with Genezis’ legal obligations
3. Who has access to your personal data?
Genezis may share your personal data with third parties in the following circumstances:
*Genezis may share your personal data with its affiliates, operating groups, subsidiaries and divisions or with third parties if this is necessary for the purposes listed above. Where appropriate, Genezis will require third parties to carry out activities in a manner compatible with Genezis’ rules and guidelines regarding the protection of personal data.
*Genezis may share your personal data with data processors, i.e. parties processing personal data on our behalf. In such cases, these third parties may use your personal data only for the purposes described above and only in accordance with our instructions.
* Genezis employees may have access to your personal data if this is necessary for the performance of their tasks. In such a case, access is granted only if necessary for the purposes described above and only if the employee is bound by confidentiality.
*Genezis may share your personal data if required to do so by law, court order or other legal process. For example, with law enforcement or other government agencies to establish or exercise our legal rights or in connection with a corporate transaction, such as a sale, merger, consolidation or asset sale, or in the event of bankruptcy.
4. How long will Genezis retain your personal data?
Genezis retains your personal data for a limited period of time and will delete your personal data once it is no longer necessary for the purposes of the processing. The exact period of time is based on the type of personal data and the legal obligations or business purposes for retaining it. After the retention period, the personal data will be destroyed or anonymized.
5. What measures does Genezis take to protect your personal data?
Genezis takes appropriate technical and organizational measures to protect your personal data from accidental or unlawful processing, including ensuring that:
* Your personal data is protected from unauthorized access;
* The confidentiality of your personal data is guaranteed;
* The integrity and availability of your personal data will be preserved;
* Staff is trained in information security requirements;
* Actual or suspected data breaches are reported in accordance with applicable law.
6. What rights can you exercise in relation to your personal data?
Based on the law applicable to the use of your personal data, you may be able to exercise a number of rights in relation to your personal data. Please note that in many cases your rights are not absolute and we may not be able to comply with your request. Some of these rights, which may apply in the European Union, are explained below.
RIGHT OF ACCESS
You have the right to a copy of the personal data we hold about you and to learn details of how we use it. Your personal data will usually be provided to you electronically.
RIGHT TO CORRECTION
We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you believe this is not the case, you can ask us to update or amend it.
RIGHT TO DELETION
In certain circumstances, you have the right to ask us to delete your personal data, for example where the personal data we collected is no longer necessary for the original purpose, where the personal data is outdated or where you have withdrawn your consent. However, this must be balanced against other factors. For example, we may not be able to comply with your request due to certain legal or regulatory obligations.
RIGHT TO RESTRICT PROCESSING
In certain circumstances, you have the right to request that we temporarily stop using your personal data, for example where you believe that the personal data we hold about you may be inaccurate or where you believe that we no longer need to use it.
RIGHT TO DATA PORTABILITY
In certain limited circumstances, you may have the right to request that we transfer personal data you have provided to us to a third party of your choice.
RIGHT TO OBJECT
You have the right to object to processing that is based on our legitimate interests. Unless we have compelling legitimate grounds for the processing, we will no longer process the personal data on that basis when you object. Please note, however, that we may not be able to provide certain services or benefits if we are unable to process the personal data necessary for that purpose.
RIGHTS RELATED TO AUTOMATED DECISION-MAKING
You have the right not to be subject to automated decision-making, including profiling, which produces legal effects concerning you or has a similar significant effect. If you have received an automated decision and you disagree with the outcome, you can contact us using the details below and ask us to review the decision.
RIGHT TO WITHDRAW CONSENT
We may ask for your consent to process your personal data in specific cases. When we do so, you have the right to withdraw your consent at any time. Genezis will stop further processing as soon as possible after the withdrawal is made. However, this does not affect the lawfulness of the processing before the withdrawal of consent.
Please use the contacts above if you wish to exercise any of your rights.
8. What should you do if you have other questions or complaints?
Questions or complaints regarding the processing of your personal data can be directed to Genezis using the contact information provided at the top of this privacy statement.
You also have the right to lodge a complaint with the local data protection authority in the jurisdiction where you work, where you live or where a breach is alleged to have occurred. A list of European data protection authorities can be found here.
9. Will there be updates to this privacy statement?
Genezis may update this privacy statement from time to time. If a change will have a significant impact, Genezis will endeavour to proactively inform you of such changes. Genezis will publish an updated privacy statement on the website at any time, indicating the latest changes.